Privacy Policy
1. Definition of Personal Information
"Personal information" refers to information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily matched with other information to identify a specific individual.
2. Collection of personal information
This website may collect personal information from customers when they purchase products or make inquiries. The collection of such personal information will be done by lawful and fair means, with the purpose of use clearly stated.
The personal information collected on this website is as follows:
1) Name (including furigana)
2) Address
3) Telephone number
4) Email address
5) Password
6) Information regarding your payment methods, such as credit cards, bank accounts, and electronic money
7) Shipping Information
8) Transaction history and details with our shop
9) Information that can identify a specific individual by combining the above
3. Use of Personal Information
We use personal information entrusted to us by our customers for the following purposes:
1) To accept requests for services provided by this website, and to verify and authenticate customers’ identities.
2) To manage your usage history of our website services
3) To settle usage fees
4) To analyze your behavioral history on our website and use it to maintain and improve our website services.
5) To deliver, display and measure the effectiveness of advertisements
6) To provide information regarding the services of this website
7) To respond to customer inquiries
8) To respond to any acts that violate the terms of our service or laws and regulations
9) To notify you of changes, discontinuation, termination, or cancellation of the service of this website
10) To notify you of changes to the terms of use of this website
11) In addition to the above, to provide, maintain, protect and improve our website services.
Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:
1) When required by law, or when necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law.
2) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
3) When exchanging personal data with an affiliate of the company that operates this shop
4. Safety management of personal information
The Shop will take reasonable, organizational, physical, human and technical measures to safely manage the personal information entrusted to it by customers, and will endeavor to prevent the unauthorized intrusion of personal data, and the loss, falsification, leakage, etc. of personal information by handling the information appropriately in accordance with relevant laws and regulations. In addition, if you contact the contact information listed at the end of this page regarding the measures taken to safely manage the information obtained from customers, we will respond to you individually in accordance with the provisions of the law.
5. Provision of personal information to third parties
This site will not provide any information obtained from customers that falls under the category of personal information (Article 16, Paragraph 3 of the Personal Information Protection Law) to a third party (including those outside Japan) without the customer's prior consent, except in the following cases:
1) When outsourcing the handling of personal information
2) If this website or our services are acquired
3) When sharing personal information with business partners (if there is specific sharing, the details will be announced separately)
4) Other cases where provision to a third party is legally permitted by law.
6. Changes to this Privacy Policy
This site will change the contents of the privacy policy as necessary. In such cases, the effective date and contents of the changed privacy policy will be notified or notified by appropriate means.
7. Contact Us
If you wish to disclose, correct, suspend the use of, or delete your personal information, please contact us at the email address listed below.
Email: contact@mackerelgrand.com
In this case, we will confirm that the request is made by the person himself/herself by the method specified by our company, such as by showing your driver's license. Please note that for requests for disclosure of personal information, regardless of whether disclosure is made or not, an administrative fee of 1,000 yen will be charged for each request.
Company name: Mackerel Grand Co., Ltd.
Representative name: Kenji Okazaki
Business address: 7-22-31 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Established in August 2024